Refund policy
Birch and Vine Boutique Return & Exchange Policy
At Birch and Vine Boutique, we take pride in offering high-quality products and a great shopping experience. Please review our policy before making a purchase.
No Refunds
We do not offer refunds on any purchases. **All sales are final.**
Exchanges & Store Credit
If you need to return an item, we offer exchanges or store credit under the following conditions:
- Items must be returned within 7 days of purchase.
- Items must be new, unworn, and unwashed with original tags and/or packaging attached.
- Exchanges are subject to item availability. If the item is unavailable, store credit will be issued.
- Store credit does not expire and can be used on future purchases.
Non-Returnable Items
The following items are final sale and cannot be exchanged or returned for store credit:
- Accessories (jewelry, hats, scarves, etc.)
- Intimates (bodysuits, swimwear, undergarments)
- Sale or clearance items
- Custom or personalized items
How to Make a Return
To initiate an exchange or receive store credit, please visit our store with your receipt and the item(s) within the 7-day return window. If you made an online purchase, please email us with your order number for return instructions.
By completing your purchase, you agree to our return and exchange policy. If you have any questions, feel free to contact us.
Thank you for shopping with Birch and Vine Boutique!